Frequently asked questions

General

What is SERVIO Small Business Packaged Solutions?


SERVIO Small Business Packaged Solutions are subscription-based services designed for small to medium sized business looking to hire experts in setting up and managing their online business.




What are the different services offered by SERVIO Small Business?


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What kinds of businesses do you work with?


We love to work with a variety of businesses may have an existing business or a start up who may need an extra hand in launching their business online.




Where do you offer your services?


We offer our services to businesses located in the Philippines. We aim to deliver our services nationwide.




How is a SERVIO Small Business packaged service delivered to me?





Can I customize a package?


Call us today at 6326370928 to accommodate your inquiries.




Do I own my website?





Can you manage my online marketing, sales and/or support built by another provider?





I run a small to medium-sized business and want an online presence to promote my business. What's the first step?


Contact us today at www.servio.ph/contact-us and let us know the areas you need expert help on. You may also visit www.servio.ph/services for a list of our packaged services.




I already have a website and I need it updated. Can you help me?


Yes. We'd be happy to take a look at your existing website and work on the services to address your business objectives.





Billing

How much is it going to cost me to avail of SERVIO Small Business Services?


Our services are priced as low as Php3,950 per month to set up, manage and maintain your business requirements. You may find out more at our pricing page.




What is the contract period?


The minimum contract period for our subscription-based service is one year.




How does the payment process works?





What are the different modes of payment?





How do I receive a copy of my invoices?





Are there hidden costs associated with SERVIO packaged services?


You may need to pay additional fees to as optional add ons. They are listing in our pricing terms and conditions.





Technical

What are the technical requirements to implement SERVIO Small Business Solutions?





What are the other software or tools do you use?





Is my data safe?





Is my data held separate?





What platform do you build your websites on?


Currently, we build our websites for clients using WiX.




Do you work with other platforms like Wordpress, Joomla, Drupal or MODX?






Services

Who will I work with during the project?





Can you help me update my existing website that another web firm built?





Do I have to keep my website with you forever? Can I move it to another provider?






Support

How do I get support from SERVIO Small Business?





How will you report and how do we know what you are working on?





Once my website design is completed, what after-sales service do you offer?






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